tk17 Privacy Policy – Your Data, Our Responsibility

Some information naturally reaches us when you open an account with tk17 and as you use the platform over time. You have the right to know how we use that information. tk17 collects two types of data — information you provide directly, and information collected automatically.

Information provided directly by you:

• At registration: full name, date of birth, mobile number, and email address.
• During KYC verification: details from your National ID or passport.
• At the time of payment: your bKash, Nagad, or Rocket number, or bank account details.
• When you contact support: any information you provide via chat or email.

Automatically collected information:

• IP address and device information (device type, operating system, browser).
• Login time and location (for security verification purposes only).
• Activity logs on the platform — pages visited, time spent, and bets placed.
• Error logs for identifying technical issues.

Tk17 collects your data for specific purposes only and never uses it beyond those purposes. Every piece of information we collect has a clear reason behind it:

• Identity Verification: To verify your identity and complete the KYC process in compliance with international regulations for the prevention of fraud and money laundering.
• Service Delivery: To manage your account, process bets, send payouts, and maintain transaction history.
• Security Protection: To detect unusual login attempts, identify multiple accounts, and send alerts for suspicious activity.
• Support Services: To help resolve your issues and understand the context of previous interactions.
• Responsible Betting: To identify unusual betting behaviour and provide assistance where needed.
• Legal Obligations: Certain records are retained to comply with licensing conditions and applicable laws.

Tk17 does not sell or rent your data. However, limited information may be shared with specific parties in certain cases necessary for operating our services:

All third-party service providers working with tk17 are contractually bound to uphold tk17's privacy standards. No third party may use your data for their own purposes.

The tk17.best website uses cookies. Cookies are small text files stored in your browser that help the website recognize you. tk17 uses three types of cookies:

• Essential cookies: To maintain your login session and ensure platform security. The platform cannot function without these.
• Functional cookies: To remember your preferences (such as language settings) and provide a consistent experience on future visits.
• Analytics cookies: To understand which parts of the platform are used most. This data is fully anonymized.

Tk17 does not use any cross-site tracking or browser fingerprinting technologies. We do not monitor or attempt to learn what you do outside of tk17.

Tk17 does not retain any data longer than necessary. Retention periods vary depending on the type of information:

• Account information: For the full duration your account remains active. Following account closure, data is retained for up to 5 years as required by legal obligations.
• Transaction Records: 5 years, in accordance with financial regulatory requirements.
• Support chat history: 1 year after the issue is resolved.
• Cookies & session data: When the session ends, or after a maximum of 30 days.
• KYC Documents: 5 years as required by law, then securely deleted.

Once the designated retention period expires, tk17 automatically deletes or anonymizes your data so that no individual can be identified from it.

As a tk17 member, you have the following rights over your own data. To exercise any of these rights, contact our support team — you can typically expect a response within 48 hours.

Tk17 is strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age verification is active at registration, and additional KYC documents may be requested in cases where eligibility is in doubt.

If we become aware that anyone under the age of 18 has provided us with their information, we will delete that data and close the account immediately. If you are a parent or guardian and believe your child's information may have been submitted to us by mistake, please support@tk17.bestto get in touch.

Tk17 follows the highest industry standards to protect your data. Our technical and administrative security measures include:

• All communications are secured with 256-bit TLS/SSL encryption.
• Data stored in our databases is also encrypted at rest.
• Passwords are stored using bcrypt hashing — they are never readable in plain text.
• AI-powered fraud detection system that identifies suspicious login activity.
• Regular penetration testing and third-party security audits.
• Staff can only access the data necessary for their specific role (minimum privilege principle).
• 24/7 physical security at our data centers.

That said, no one can guarantee absolute security on the internet. In the event of a security breach, tk17 will notify affected members as quickly as possible and take all necessary steps to address it.

Tk17 may update this Privacy Policy as needed. For significant changes, notice will be provided via your registered email or through the platform. Minor edits may be made without prior notice. You can always check the "Last Updated" date at the top of the page to see when the policy was last changed.

Continuing to use the platform after any changes takes effect as acceptance of the updated policy. If you disagree with a change, you always have the option to close your account.

For any privacy-related questions, concerns, or requests, you can reach us through any of the following:

Your feedback on our policy matters to us. If you feel anything needs to be clearer, let us know — we are genuinely open to improvements. tk17 believes that transparency is the foundation of lasting trust.